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Once upon a time LetteringDelights use a program called "The Creative Companion" and the file format we used with it was sold as .exe files.

Creative Companion is old software that LD used to have so users could easily access their product. As time has gone on, we've found that much better software exists throughout the web for free that gives you much better options than the Creative Companion ever did. We suggest using anyone of these tools that are easily at your disposal throughout the web. LD does not endorse any of these products but you may want to try one of the following programs:

An alphabet is a full-color set of letters and is made up of individual image files. These image files can be imported, viewed, arranged, printed, and changed in a graphics editing software such as PhotoShop or word processing programs such as Word. You can download the .zip files of the alphabets which when unzipped will give you a folder with all of the individual graphics (see what that looks like here) or you can download individual words or sentences you make on the site with our online tool.  Learn how to use it here. We recommend using this feature as it is much easier to type words than to rearrange letters on a blank canvas.  

A cutting machine is a big purchase and can really enhance your ability to do crafts.  As it is such a big purchase, a lot of thought and research should go into it.  You should consider what materials you are looking to cut, how much room you can give the machine, if you intend to create your own artwork to cut, how capable you are at learning software, how much money you are willing to spend not only on the machine but the files for it, and of course if it does need to hook up to a computer, whether or not it is compatible with a PC or Mac.  There are many other considerations that we have not even begun to think about, so we encourage everyone to do the research themselves.  There are many talented crafters that share their ideas and knowledge on the web.  Check it out carefully.  

We've compiled a list of cutting machines and several variables that you may want to consider and emphasize that we create cutting files and do not have a suggestion of what machine is best for you.  We welcome any additional data that should be added to this table.  Please email us at support@inspiregraphics.com  if you see anything incorrect or that needs updating.

Once upon a time LetteringDelights use a program called "The Creative Companion" and the file format we used with it was sold as .exe files.

Now we package our files in .zip files, as is the standard for most downloadable product on the web.   A .zip file is a commonly used file format that compresses files to make them easier to download. There are many programs available online that allow you to unzip/extract these files, some are trial based or require a purchase and others are free. Most every device comes with a free way to access your files that are "zipped". In Windows, right mouse click over the .zip file and you should have options to "extract" the file. On a Mac, doubleclick over the .zip file.Take care where you are extracting the file. As you "unzip" a file, you will be given an option of where you want to store it.  We suggest you keep all your LD product in one location on your computer.  If you save your .zip files to that location, when you unzip the files, the products will organize themselves by product name.

You can weld any two shapes in MTC but the most common use for welding is to weld words.  No one wants to cut out and place every letter of a word and learning how to weld the individual letters makes it easy to avoid that.

Under the Cherry Tree has an excellent tutorial explaining how to weld and join:

Due to the nature of our products, we do not issue refunds or returns with the following exceptions:

If a product is defective and you tell us within 21 days, we will either provide a replacement that works in your environment or refund your money.

If you purchase the wrong version of a file (i.e. graphics rather than cut set)  and tell us within 7 days, we will switch your order to the correct version at no charge.